Owning a 3D printer is a bit like owning a race car - you are the mechanic as well as the driver, so you'll need to do some maintenance, and occasionally fix things when they go wrong. You'll need to own a PC, have an internet connection, know how to use screwdrivers and spanners, and have the confidence to pull things apart for maintenance and repair.
Elegoo have an excellent collection of support resources to assist you in replacing parts yourself.
Note that some components such as release film are considered consumables that wear as you use them (just like tyres on cars), and are expected to be replaced by the owner when worn out. The LCD, resin tank and build plate have a 6 month warranty, and the printer base structure has a 12 month warranty.
Slicer software
Support Wiki for Saturn 4 / Ultra
https://wiki.elegoo.com/en/saturn
Common replacement tutorials for Saturn 4
Common replacement tutorials for Saturn 4 Ultra
- Constant Current Board Replacement
- Lead Screw Nut Replacement
- Motherboard Replacement
- Touch Screen Replacement
- Cooling Fan Replacement
- UV Light Replacement
- Z-axis Limit Switch Replacement
Tech support resources & tutorials for Saturn 4 Ultra
How to find spare parts for Saturn 4 / Ultra
https://au.elegoo.com/collections/elegoo-spare-parts-for-saturn-series-lcd-resin-3d-printers
Technical Support from the manufacturer
Visit this page: https://www.elegoo.com/pages/contact-us
Fill out the form with your details, date of purchase, and they will get back to you.
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