Can I use my Concord system on a computer or laptop? Is there software for Concord? (V1 to V3 systems)

This page refers to superseded Concord whose model names end in ...-P, ..-V2, or ...-V3 only. Look for the model name on the white sticker stuck to the lid of the machine.

Concord Security NVR and DVR systems are able to be accessed via an Android or Apple phone App. We can provide support for these platforms only. 

For Concord support in Australia, please call 1300 762 627 Monday to Friday 9AM to 5PM AEST.

For Concord support in New Zealand, please call 0800 235 328 Monday to Friday 9AM to 5PM AEST.

Other methods of accessing the Concord systems

The methods below have been tested, however we can't provide any support for them beyond this page. 
If you need assistance, please ask an IT expert to help you in person with any of these methods below.

Via HDMI: If your Concord is nearby to your PC, buy a HDMI-to-USB capture dongle such as XC4661, plug the Concord's HDMI cable to the dongle, and connect it to your PC's USB port. 

You can use the Windows Camera app, or OBS (Open Broadcaster - Win/Mac/Linux) to view and record the Concord's video output. You can use a wireless USB mouse or add a USB extension cable to the Concord mouse.

Via emulator: You can use an Android phone emulator program on a PC or Mac, such as Bluestacks, which provides a generic Android phone in a program window for the Concord Connect App to run on.

Via Windows software: Third-party software that can work with surveillance systems is available here. It is provided "as-is" and we are unable to provide any support for third-party software, sorry.