I need to connect a Concord DVR/NVR to the Internet via Wi-Fi. I can not connect my Concord to my modem by cable

Concord surveillance systems require an internet connection to allow you to access them remotely via the Concord Security phone App.

All Concord surveillance systems are equipped with a RJ45 port on the rear for connecting to your internet modem via a RJ45 cable. A cable is included in the box package.

If you are unable to run a cable to your internet modem from the Concord DVR/NVR location, it is possible to connect the unit via Wi-Fi.

Please check that your Wi-FI will reach the location of the Concord box first, by checking your modem's Wi-Fi signal quality on your phone at the same location.

How to connect the Concord unit via Wi-Fi.

The process will vary depending on which model you have.

Identify your unit from the model number sticker on the unit, and choose below: 

Concord DVR & NVRs with a model number ending in -V2 and -V3

Concord Wireless Battery camera systems CNK8224WPB-A & CNK8244WPB-A

Concord DVR & NVRs with a model number ending in -A

Connecting Concord DVR & NVRs with a model number ending in -V2 and -V3

Concord DVR & NVRs with a model number ending in -V2 and -V3 can connect to Wi-Fi by buying the Concord Security Wi-Fi dongle CWUSBD-A (QC5000). This plugs into the USB port on the rear of the unit, and you can use the Concord system to scan for your Wi-Fi to join it.

1. Plug the QC5000 USB Wi-Fi dongle into the Concord unit
2. Right-click the mouse anywhere in the screen, to bring up the bottom menu bar.
3. Click the button on the bottom left to open the menu, and choose Setup, and enter your password.
4. Click Network, then General, and then Wireless.
5. Tick the Enable box, and press Apply on the bottom-right.
6. Press the Scan button to find your wireless base station.
7. Choose the base station from the list that pops up, and press Join.
8. Click into the password box, enter your Wi-Fi password, then press Join.

Give the Concord system a minute to get connected to the internet and then you can connect your Concord to the phone app.

If you do not have the Network / General / Wireless option, and your unit has a model number ending in -V2, please update the firmware of your unit.

Connecting Concord Battery camera systems CNK8224WPB-A & CNK8244WPB-A

These two systems can connect to Wi-Fi without needing to buy a Wi-Fi dongle.

1. Right-click the mouse anywhere in the screen, to bring up the bottom menu bar.
2. Click the button on the bottom left to open the menu, and choose Setup, and enter your password.
3. Click Network, then General, and then Wireless.
4. Tick the Enable box, and press Apply on the bottom-right.
5. Press the Scan button to find your wireless base station.
6. Choose the base station from the list that pops up, and press Join.
7. Click into the password box, enter your Wi-Fi password, then press Join.

Give the Concord system a minute to get connected to the internet and then you can connect your Concord to the phone app.

Connecting Concord DVR & NVRs with a model number ending in -A 

These systems only have a wired network port. You will need to buy an Wi-Fi extender with a RJ45 port, such as the Wavlink N300 (YN8370), to give them an internet connection. 

1. Plug the RJ45 cable supplied in the Concord carton to the LAN port on the Wi-Fi extender
2. Plug the other end of the RJ45 cable into the LAN port on the Concord.
3. Set the bottom MODE switch on the side of the extender to REPEATER. 
4. Plug the extender into a powerpoint, switch it on, and wait 30 seconds.
5. Press the round WPS button on the extender for 6 seconds (The WPS/Power LED should flash).
6. Go to your internet modem, and press and hold the WPS button for 2-3 seconds. 
7. Wait 30 seconds and the units should find each other. 

Give the Concord system a minute to get connected to the internet - if successful, you should see a green tick in the bar across the bottom of the system page to the left of the time.

Once you see the green tick, you can connect your Concord to the phone app.

The WPS button on some internet modems might look like a pair of arrows. Your ISP can assist you in identifying it.